Help Center-OLENDA

24/7 Customer service

Whatsapp

0086-18933986726
Phone

0086-18933986726
Email

info@olendahvac.com

Q

How to place an order?

Q

We recommend the DDP (Delivered Duty Paid) door-to-door shipping service, including customs clearance and delivery to your home address, provided by our trusted and long-standing logistics partners. Or you can choose to appoint your shipment agents, DDU, FOB, CIF etc incoterms we are acceptable.
Q

What payment methods are accepted?

Q

We recommend the DDP (Delivered Duty Paid) door-to-door shipping service, including customs clearance and delivery to your home address, provided by our trusted and long-standing logistics partners. Or you can choose to appoint your shipment agents, DDU, FOB, CIF etc incoterms we are acceptable.
Q

What shipping methods do you support?

Q

We recommend the DDP (Delivered Duty Paid) door-to-door shipping service, including customs clearance and delivery to your home address, provided by our trusted and long-standing logistics partners. Or you can choose to appoint your shipment agents, DDU, FOB, CIF etc incoterms we are acceptable.
Q

What is the production leading time?

Q

We recommend the DDP (Delivered Duty Paid) door-to-door shipping service, including customs clearance and delivery to your home address, provided by our trusted and long-standing logistics partners. Or you can choose to appoint your shipment agents, DDU, FOB, CIF etc incoterms we are acceptable.
Q

How about the ETA(Estimated Time of Arrival)?

Q

We recommend the DDP (Delivered Duty Paid) door-to-door shipping service, including customs clearance and delivery to your home address, provided by our trusted and long-standing logistics partners. Or you can choose to appoint your shipment agents, DDU, FOB, CIF etc incoterms we are acceptable.
Q

How long is the warranty?

Q

We recommend the DDP (Delivered Duty Paid) door-to-door shipping service, including customs clearance and delivery to your home address, provided by our trusted and long-standing logistics partners. Or you can choose to appoint your shipment agents, DDU, FOB, CIF etc incoterms we are acceptable.
Q

What certifications does OLENDA products have?

Q

We recommend the DDP (Delivered Duty Paid) door-to-door shipping service, including customs clearance and delivery to your home address, provided by our trusted and long-standing logistics partners. Or you can choose to appoint your shipment agents, DDU, FOB, CIF etc incoterms we are acceptable.